Refund policy
Your-Friends-Will-Compliment Guarantee™
Look, this is simple. Try BASE TAN . If the compliments don’t show up, you get your money back. No drama, no hoops.
Here’s the deal (read this once, buy with confidence):
Return window: You’ve got 90 calendar days from your delivery date to start a return.
Any reason, any condition: Opened, used, unopened—doesn’t matter. Return for any reason.
Full refund: We refund 100% to your original payment method.
No restocking, no restocking fees: We do not restock/resell returned product, and we don’t charge a restocking fee.
Shipping: You cover return shipping. Original shipping fees aren’t refundable because we have free shipping.
That’s it. We stand behind BASE TAN because it delivers a glow people notice. If your friends aren’t asking what you changed, send it back within 90 days and get every dollar of the product price returned.
How to Return
Email hello@verityskin.com with the subject line:
“Return Request – [Your Order Number].”
Include your full name and order number. (Don’t ship yet.)
We’ll reply in 1–2 business days with the return address and quick packing steps. Use that address only.
Ship your item back—any courier, trackable preferred (refunds can’t be issued for lost packages).
Refunds
Once received, you’ll get an email confirmation and a full refund to your original payment method.
Processing takes 5–7 business days plus bank time.
No restocking. No games. Just your money back if the glow doesn’t get the compliments.